Major IT outage renders shops across UK cash only | News

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Morrisons, Gail’s and Jempson’s are among stores affected by an IT outage that has downed card readers and other business operations.

Website Downdetector, which monitors service interruptions, reported issues across Tesco, Sainsbury’s, Morrisons and Asda, as well as Waitrose, Ocado, Aldi and Lidl.

Bradford-based Morrisons had reports of sporadic issues in stores early on Friday (19 July) morning, though it said those had since been resolved.

CASH ONLY ⚠️

All store card Machines are down we apologise for any inconvenience this may have caused.

Our post offices are available to withdraw money!

GARAGE CARD MACHINES STILL OPERATIONAL pic.twitter.com/nBtWZWEp6B

— Jempson’s (@jempsonsstores) July 19, 2024

Jempson’s, which owns supermarkets, cafés, chemists and forecourts across East Sussex, said it was unable to accept card payments in its stores, pharmacies or cafés, though garages were unaffected.

Gail’s

Gail’s Bakery has reported a disruption to its card payments earlier this morning.

The bakery chain encouraged customers to “put order through click & collect” on a sign outside the window at its Swain’s Lane shop in London.

“No card payment in store at the moment. The internet is slow across all Gails. Coffee on the house or put your order through click & collect”, the sign read.